We will give you the extended warranty for free! Apply now for free.

GET AN EXTENDED WARRANTY OF UP TO 30 YEARS 


With an ETHERMA heating solution, you are ideally equipped for the future. As an international family-owned company with over 40 years of experience in infrared and electric heating, we set the highest standards for the quality of our products - and not just on paper. That's why ETHERMA offers eWARRANTY, which, in addition to the statutory warranty, provides the option of extending the warranty to up to 30 years, depending on the product and subject to the extended warranty conditions.

During the warranty period, ETHERMA will deliver a new, comparable product or repair the existing product if the warranty is claimed due to a defect in workmanship, materials, or manufacturing.

Send us the form for your ETHERMA product now to extend the warranty to up to 30 years, depending on the product group-this service is free of charge.

ETHERMA warranty conditions Read all the details

Extended warranty for products

You can extend the warranty for the following products.

Produktgruppe/product group
Produkt/product
Garantiedauer/warranty period
Heizmatten/heating mats eFLOOR STRONG 30 Jahre
eFLOOR PRO 25 Jahre
eFLOOR LAMINOTHERM 25 Jahre
eFLOOR SCREED 25 Jahre
eFLOOR CABLE PRO 25 Jahre
eFLOOR CABLE SCREED 25 Jahre
BRS 5 Jahre
GSN 5 Jahre
BRLH 5 Jahre
DSN 5 Jahre
DSNK 5 Jahre
Infrarotheizung/infrared heating panels LAVA BASIC 3.0 10 Jahre
LAVA 3.0 10 Jahre
LAVA BATH 3.0 10 Jahre
LAVA FRAME 10 Jahre
LAVA DYL 3.0 5 Jahre
LAVA MAXIMUS 5 Jahre
LAVA LUX 5 Jahre
LAVA DESK ZONE 5 Jahre
LAVA TOP 5 Jahre
LAVA SUB 5 Jahre
Infrarotstrahler/infrared heater EXO PRO 5 Jahre
EXO DARK 5 Jahre
Thermostate/thermostats eTOUCH PRO 5 Jahre
eTOUCH HYBRID 5 Jahre
eBASIC 5 Jahre
SMARTBOX 5 Jahre
SMARTCUBE 5 Jahre

It's that simple!

SEND WARRANTY CLAIM

Register your product within 6 months of purchase with the required documentation. (Invoice date is decisive)

RECEIVE WARRANTY CERTIFICATE

After successful verification of your documents, you will receive a guarantee certificate from us by email within 5 working days.

ENJOY THE ETHERMA GUARANTEE

Keep the certificate for the duration of the warranty. In the event of a warranty claim, the certificate must be submitted.

Request for warranty extension

The following documents must be submitted for:

  • Heating mats: ETHERMA measurement report, completed and signed by an authorized specialist, photo of the floor/surface material with the installation location clearly visible, proof of purchase of the product (invoice with invoice header, invoice date, and invoice number)

  • Infrared heaters without plugs and thermostats: Installation invoice from an authorized specialist and proof of purchase of the product (invoice with invoice header, invoice date, and invoice number)

  • Infrared heater with plug: Proof of purchase of the product (invoice with invoice header, invoice date, and invoice number)

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